Customer Service Representative
Be the first person our clients hear from. You'll answer their questions, keep them up to date and make sure nobody is left waiting for a reply.
- £35,000 a year
- Remote, United Kingdom
- Full time
- Apply by Monday 30 November 2026
The role
You'll look after day-to-day contact with Dream Digital's clients: answering questions, logging requests and making sure each one reaches the right person on the team and gets resolved.
It's a remote role, working with the whole team, from design and development to SEO and social.
What you'll do
- Replying to client enquiries by email, phone and WhatsApp
- Logging requests and following each one through until it's resolved
- Keeping clients up to date on where their project stands
- Passing technical questions to the right person on the team
- Spotting the questions that keep coming up, and improving how we answer them
What you'll need
Experience in a customer-facing role
Clear, friendly writing and a confident phone manner
Good organisation and attention to detail
Comfortable working remotely and learning new tools
The right to work in the UK
Job details
- Job title
- Customer Service Representative
- Employer
- Dream Digital Global Ltd
- Salary
- £35,000 a year
- Job type
- Full time
- Hours
- Monday to Friday, 9am to 6pm
- Location
- Remote, United Kingdom
- Closing
- Monday 30 November 2026
Apply online
You apply right here on this page. It takes around ten minutes, you don't need an account and it's free. You'll get a reference number as soon as you submit.
What happens next
You get a reference
Straight away, on screen. Keep a note of it.
A person reads it
Every application is read in full by the team.
We reply
With a yes or a no, either way.
Adjustments
If you need any adjustments to take part, tell us in your application or email contact@dreamdigitalldn.co.uk. It won't affect the outcome.